CASE STUDIES
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Brightree
In this case study, I interviewed the customer to tell the story of the company’s success using the software platform to decrease prescription errors and accelerate care – and highlighted how they rated the implementation and support a 10 out of 10.
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Brightree
I interviewed the business owner who shared how revenue cycle services are saving them time and money while increasing cash in the door. I was also able to weave in her take on a common objection companies have to outsourcing, which should help persuade prospects who read the case study.
Brightree
I wrote this case study snapshot to highlight the significant results the customer experienced using a service to boost their collections . And during the process, I uncovered an added benefit of improving employee morale.
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Brightree
This case study is an example of why interview questions matter in storytelling. I did a lot of research to prepare questions that would elicit a strong story, and the customer delivered with quotes that included: “Every time we’re on the phone with Brightree, we feel like we’re their only customer.”