Brand Campaign | Pharmacy | Technology Transforms Care | Revenue Cycle and Regulations | Consulting Services
Brand Campaign
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BLOGS:
Brightree
I wrote this blog post as part of a "We've Been There" brand campaign, demonstrating how this customer success manager uses his previous experience working in a home infusion agency to understand the challenges his agency customers face every day.
Brightree
In another post to support that employees know what it's like to walk in the shoes of customers and prospects, I highlighted a former respiratory therapist who uses that experience to show his customers the easiest way to solve their biggest challenges.
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Brightree
Supporting a campaign to demonstrate that employees have worked in each and every role of their customers/prospects, this post highlights how one VP is equipped to help turn around their outcomes after running a regional business himself.
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Brightree
In this post I wrote for a former pharmacist, I share how he's able to give customers more confidence with their pharmacy software implementations because he has been in their same position and serves as a trusted resource.
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Brightree
To support the corporate-wide brand campaign, this post features a senior director of professional services whose home health/hospice agency experience is crucial in helping her know what customers need during implementations because she has experienced it just like them.
Brightree
This post outlines the 6 steps a pharmacy team should follow with a software implementation that lessens their load and lets the outcome gains begin.
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Brightree
Home infusion billing is complicated, but this blog post conveyed an important CMS update in an uncomplicated way, so that the audience could be prepared by the upcoming deadline.
Brightree
In this post, I wrote for a former post-acute nurse to explore the intricacies of care transitions in home infusion and specialty pharmacy, and the pivotal role of digital health solutions in improved patient outcomes.
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Brightree
There’s an epidemic of adults who now have multiple chronic conditions, and this post introduces technology that’s able to manage these patients in one fully automated workflow to improve the patient experience.
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Brightree
With an ongoing labor shortage, healthcare organizations are scrambling to find ways to do more with less. This post explores factors to consider when evaluating a live calling service, and the reasons healthcare organizations will be glad they did.
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Brightree
Whether it’s a labor shortage of drivers on the road or staff in the office, this post demonstrates how mobile delivery software technology fills the gap to get life-or-death medical supplies and services delivered to improve patient care.
Brightree
This post alerts referring providers and patients to Humana’s changing payer guidelines, including important facts they should know as well as steps providers and patients can take.
Brightree
Increases in Medicare audits can create new challenges for homecare service providers, and this post provides expert guidance on what the audience should know and expect from the audit process.
Brightree
This post stresses the importance of post-acute providers in adopting technology to make patient collections faster, easier and bigger.
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Brightree
It's difficult to find the talent and expertise needed to stay on top of all the rules and regulations for specialized DME billing. This post explores the five gains providers get when they move to the co-sourcing model, including an average 15% improvement in collections.
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Brightree
In home-based care, providers aren’t there all the time, but digital approaches can make it feel like they are. This post discusses how to put must-have measures in place to see higher satisfaction scores on surveys, a larger patient census and increased referrals and reimbursements.
Brightree
I wrote this blog post to position why most business can't afford not to consider consulting services, outlining 6 factors that decision-makers should look for when considering consulting — from gap analysis to full-blown process improvement initiatives.